In our ongoing commitment to improve the customer experience, and to help members better manage their health plan online, we’ve made significant improvements to the member area of bcbsm.com. Starting this summer, members will see a personal snapshot of their health plan information — including recent claims, deductible levels, copays and other important plan information — in one convenient location.
With the enhanced Find a Doctor tool, members can compare doctors and hospitals based on important cost and quality information and also read and write reviews about specific doctors. Plus, once the site is live, the best features of the member site can be accessed via a mobile device, 24 hours a day, seven days a week. With even more improvements to see, get a sneak peek at the changes taking place soon by checking out this video.
Stay tuned as we continue to release more improvements.