BCBSM Walk-in Centers: Grand Rapids Cascade
The Cascade walk-in center is located conveniently off I-96 in southeast Grand Rapids at 611 Cascade W. Parkway SE. You’ll enter the lobby of the Blue Care Network building and the walk-in center is to your left.
Here’s what you’ll find when you visit:
- One full-time customer service representative available to answer questions and accept payments during business hours.
- An independent insurance agent available to advise visitors about their plan options in a welcoming, private space.
- Convenient visitor parking right outside the front door.
- A modern and comfortable waiting area.
The Grand Rapids Cascade walk-in center is open Monday through Friday, from 9 a.m. to 5 p.m. The office is closed from noon to 1:10 p.m. for lunch.
For the most up-to-date information about walk-in center hours and locations, search for “walk-in centers” on BCBSM.com.
Health insurance can be complicated, but it doesn’t have to be confusing. Blue Cross Blue Shield of Michigan has a number of statewide walk-in centers with on-site service specialists to answer your questions and put your mind at ease. Visit your local Walk-In Customer Service Center for on-the-spot help or the Customer Action Center for online member support.