Author Archives: Caroline Kinney

Coming soon: New user-friendly enhancements for members at bcbsm.com (video)

In our ongoing commitment to improve the customer experience, and to help members better manage their health plan online, we’ve made significant improvements to the member area of bcbsm.com. Starting this summer, members will see a personal snapshot of their … Continue reading

7 cool things to check out at the new and improved bcbsm.com

The Blues are committed to providing all of our customers with the best online experience possible, whether you’re shopping for new coverage or managing an existing plan. That’s why we recently made a lot of changes to bcbsm.com. The improvements … Continue reading