Blue Cross Blue Shield of Michigan offers an online system for tracking and submitting customer queries. Please choose which way you would like to contact us and we will service you as soon as possible.
For individual and family plans, call a health plan advisor at 855-237-3501, 8 a.m. – 8 p.m., 7 days a week or have an advisor call you. You can also connect with a local agent.
To reach a customer service representative, please call the number listed on the back of your ID card.
Visit one of our statewide walk-in centers Monday – Friday, 8:30 a.m. – 6 p.m. and select Saturdays and corporate holidays.