Blue Cross Blue Shield of Michigan offers an online system for tracking and submitting customer queries. Please choose which way you would like to contact us and we will service you as soon as possible.
To reach a customer service representative, please call the number listed on the back of your ID card.
Visit one of our statewide walk-in centers Monday – Friday, 8:30 a.m. – 6 p.m. and select Saturdays and corporate holidays.
The information provided above will only be used to contact you regarding your customer service inquiry. Click here to view our privacy practices.