Walk-In Hours Extended for Open Enrollment

Walk-In Hours Extended for Open Enrollment

Blue Cross Blue Shield of Michigan is extending the hours of its 12 walk-in centers statewide to provide customers with an additional way to get help with health plan enrollment and related customer service questions.

The extended hours run through Feb. 28, 2017, when centers will be open Monday through Friday from 8 a.m. to 5 p.m., and with the exception of the Ann Arbor location, will be open on the following Saturdays from 8 a.m. to 1 p.m.

  • Oct. 15
  • Oct. 29
  • Nov. 5
  • Nov. 19
  • Nov. 26
  • Dec. 3
  • Dec. 10
  • Dec. 17
  • Dec. 31
  • Jan. 14

Customer service representatives, health plan advisors and licensed Blue Cross agents are available at the following walk-in centers:

Ann Arbor: 2311 Green Rd; Ann Arbor, MI 48105 (no Saturday hours)

Detroit headquarters (Bricktown building): 500 E. Lafayette, Detroit, MI  48226

Flint: 4520 Linden Creek Parkway Suite A, Flint, MI  48507

Grand Rapids headquarters: 86 Monroe Center NW, Grand Rapids, MI  49503

Grand Rapids Cascade: 611 Cascade W. Pkwy. SE, Grand Rapids, MI 49546

Holland: 151 Central Ave., Holland, MI  49423

Lansing: 232 S. Capitol Ave, Lansing, MI  48933

Marquette: 415 S. McClellan Ave, Marquette, MI  49855

Portage: 950 Trade Centre Way, Portage, MI  49024

Southfield: 20500 Civic Center Drive, Southfield, MI  48076

Shelby Twp.: 6100 Auburn Road, Shelby Twp., MI  48317

Traverse City: 202 E. State Street, Traverse City, MI  49684

Michigan residents can also contact one of the thousands of licensed Blue Cross agents across the state who have had training to assist consumers in selecting the health plan that’s best for them.

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Photo credit: Julie Bitely


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