JD Power award

Blue Cross Recognized for Highest Member Satisfaction by J.D. Power

Putting members first is a hallmark of our work at Blue Cross Blue Shield of Michigan. That’s why we at Blue Cross are honored to receive the J.D. Power Award for highest member satisfaction among commercial health plans in Michigan for the second time in three years.

The award is given to the Michigan health plan that ranks first place overall in the J.D. Power 2020 Commercial Member Health Plan study.

2019 J.D. Power Award for Michigan chart

Improving the experience for members has been the focus of many Blue Cross initiatives throughout the past few years. Those include:

This J.D. Power Award recognizes our past efforts at Blue Cross to make sure our members are taken care of with the right care at the right time.

It’s a reminder of why we at Blue Cross are taking such significant steps to help our communities through the COVID-19 pandemic. We’re doing our part to support our members, as their health could never be more important.

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