2019 Annual Report: Reflecting on 80 Years and Looking Forward
In 2019, Blue Cross Blue Shield of Michigan celebrated our 80th anniversary. Over eight decades, we’ve increased access to affordable health care, enhanced patient care and improved the overall health of Michigan’s citizens.
We’re proud of this legacy but know there’s more to accomplish. As our health care system faces unprecedented challenges, Blue Cross will be there, just as we have for 80 years, to innovate, partner and further transform health care in Michigan and beyond our borders.
In lieu of our traditional annual report, we’ve gathered 2019 highlights here.
A message from our President and CEO
“More than ever, we are committed to serving as trusted partners for our customers and members, providing the guidance they need to help them better manage their health conditions and overall costs, while improving their experiences along their health care journey.”
A Message from our chairman of the board
“Over the last decade, things moved faster than ever and became more complex year after year. Now, as we encounter a time of great uncertainty for our nation, Blue Cross continues to be a company skillfully adapting to, anticipating and embracing change. We do this while maintaining our steadfast commitment to improving the health of members, delivering outstanding business results and supporting our people and communities.”
2019 Financial Results
Increased membership, strong performance by subsidiaries and a smart investment strategy allowed Blue Cross to give back to communities and hold rates steady.
In 2019, partnerships continued to fuel our success and ability to drive better health outcomes in communities we serve.
- Giving Back to Our Communities: We invested more than $90 million toward improving health in Michigan and our employees donated time and resources to community organizations.
- Value Partnerships: More than 20,000 physicians and hospital leaders across the state work with us through our Value Partnerships programs.
- Blueprint for Affordability: We launched a transformative new payment model with health care providers to share accountability for cost, quality, efficiency and patient outcomes.
Photo credit: Getty Images