Customer Action Center

Blue Cross Blue Shield of Michigan offers an online system for tracking and submitting customer queries. Please choose which way you would like to contact us and we will service you as soon as possible.

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Assistance with Your Current Coverage

To reach a customer service representative, please call the number listed on the back of your ID card.

Visit one of our statewide walk-in centers Monday – Friday, 9 a.m. – 5 p.m.

Submit Your Query Online

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