FAQ Friday: When Will I Get My Membership Card?
| 2 min read
| 2 min read
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Dec 20, 2018 at 5:29pm
I signed up for service through my employer in May and never received a card.
Apr 9, 2018 at 3:29pm
Hi Jennifer, We apologize for your frustration and would like to connect you with our customer service team to help. If you could please email us your contact information to BCNOnlineCoordinator@bcbsm.com, we’ll have someone reach out to you directly to help answer your questions. Thank you, Taylar
Apr 7, 2018 at 8:41am
My husband and son are newly enrolled in a group Blue Care Network plan via his employer that was supposed to go into effect on April 1. However, his employer hasn't given him his Group/Contract # and told him instead to contact Blue Care Network and ask for it, and when we contact Blue Care Network, we're told they aren't allowed to provide it either and it has to go through his employer. It's a nightmare. Can BCN at least confirm whether or not a card is on its way, if we call and give you my husband's soc #? It's been over two weeks since he enrolled via his employer, and we have nothing. His employer seems absolutely unconcerned, even though my son has an imminent doctor's appointment, and we currently have no proof of coverage, except the $110 being taken from my husband's check every week.
Jan 7, 2018 at 6:00pm
Hi Brandi, We’re happy to hear that you’re pleased with the app! Thanks for your feedback, Taylar
Jan 7, 2018 at 11:14am
So far, so good. No problems yet. I only started using this site/app 2 days ago, but I have yet to come across any “bugs”, “lagging”, etc. Kerp up the good work!