No-Cost COVID-19 Treatment Extended Through March 2021
| 2 min read
| 2 min read
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Jul 30, 2021 at 1:45pm
Hi Cindy. We’re sorry to hear about your husband’s experience. We’d advise you to call the number on the back of your members’ card or fill out our Customer Action Center form to speak with one of our customer service representatives about this situation. They may be able to help. https://www.mibluesperspectives.com/customer-action-center/
Jul 29, 2021 at 5:45pm
Hello Cathy. We apologize for the inconvenience this has caused and would like to help make this right. If you are still experiencing issues as it relates to your hospital bills, we ask that you fill out a form for our Customer Action Center. https://www.mibluesperspectives.com/customer-action-center/
Jul 21, 2021 at 2:55pm
My Husband had Covid march of 2020. Spent 15 days in the Hospital. Then care with Lung dr thru 12- 2020. In August of 2020 he had a Bronchocopy, Dr wanted to see if there is another reason his covid was not clearing up faster. The results were, it was left over covid in his lungs. Nothing else. The Hospital billing is refusing to code this (and other bills from the lung dr as Covid) resulting in a deductable and copays. Shouldnt this all be part of the covid he had?
Jul 7, 2021 at 6:10pm
I was hospitalized for Covid in April 2021, in ICU for almost two weeks. Although BCBSM says it will pay out of pocket costs, they have not and now bills are going to collection. First I was told by customer service that they were billed wrong and to have the hospital rebill for Covid, which I did but still keep getting bills, and then on the second call I was told I was being issued a check by BCBSM to pay the bills and that was mailed 12 days ago, yet I have received nothing. I was also told that someone would be calling me back to tell me when the check will be issued. BCBS employees don't seem to informed while people trying to recover are inundated with bills and wrong information. I've made over 30 calls about these bills while I've been sick on oxygen trying to recover. I hate looking in the mail now because it's just another bill.
Apr 27, 2021 at 4:37pm
Hi John, this should be handled through the billing process by the provider. If you’re having issues with your bill, please fill out this short, secure online form and someone will be in contact with you. https://www.mibluesperspectives.com/customer-action-center/