Health care can be confusing. This is especially true when it comes to the terms and definitions used to describe health care plans. Like many of those insured, Anna, a Blue Cross member, did not fully understand all of the elements of her employer-provided plan. Follow along below as she navigates and explains the basics of health care and provides a clear and simple definition of the industry's most commonly used terms. For complete coverage details, log into bcbsm.com or download the Blue Cross mobile app by searching "BCBSM" in the App Store or Google Play.
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