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Nov 5, 2016 at 7:33pm
Hi Joe, We apologize for this frustrating experience and thank you for sharing your honest feedback with us. If there's anything else we can do to support your enrollment process, please reach out to us here, http://miblues.co/1Bb6oI4, and we will contact you directly. Best, Taylar
Nov 3, 2016 at 11:22pm
Enrollment process for folks in BC BS Legacy Plan wanting to stay with BC but in a different plan is tortuous. It took 75 minutes to enroll in plan where no health evidence was needed. I was asked questions where the needed information was already in the BC file as I am currently insured. No coordination whatsoever between BC and AON. Very frustrating. Rep, who was recommended to me said he had never done this type of enrollment. Why wasn't he trained? Terrible experience.