Blue Cross Chief Information Officer Bill Fandrich Shares His IT Outlook

by bcbsm

| 3 min read

laptop open on a table next to a notebook and pen.
At its heart, Blue Cross Blue Shield of Michigan (BCBSM) will always be focused on keeping its members healthy—a goal that’s helped tremendously by advancements in information technology. In fact, Blue Cross is now Michigan’s largest IT employer. And as of earlier this year, the IT team at Blue Cross has a new leader: Chief Information Officer Bill Fandrich, who is incredibly excited to be back in Detroit after starting his career here 30 years ago. “Detroit has evolved dramatically, both in community investment and companies that are settling here,” Fandrich says. “As a byproduct, we’re seeing a significant influx in investment from major technology companies that are making Detroit a focus area.” This is leading to an increase in interest in IT careers and industry job growth. “Technology is becoming more and more important to companies in achieving their strategic goals,” he says. “It’s shaping the way we work and operate, and we’re starting to leverage technology differently to achieve our mission of improving the health of Michigan’s residents.” Seeking Out Talent
Bill Fandrich, Senior Vice President and Chief Information Officer
The emphasis on technology has increased the demand for IT professionals who can help execute Blue Cross’ mission. “As a company, we take great pride in the number of jobs we continue to invest in,” Fandrich says. He expects Blue Cross’ IT positions to grow as technology continues to advance. “Our ongoing plan is to modernize our infrastructure, which will support our business strategy,” he says. “Transformation in technology and innovation occurs much more rapidly in this industry, so it’s our job to tap into talent that will bring new skills into our organization.” As an employer, Blue Cross finds value in hiring candidates with a variety of professional backgrounds and giving them the opportunity to expand their skillsets. “We want to be able to provide people with the opportunity for job growth, professional development and the ability to do exciting and innovative things,” says Fandrich. “The role of a technology professional in the health care industry is that of a ‘transformationalist’ – they are redefining how we work so we can continue having an impact in the community and Michigan as a whole.” A Place for Everyone Fandrich isn’t just out to bring together the best talent in Michigan, he’s also dedicated to breaking down commonly-held misconceptions about the IT industry. And he’s starting with the idea that the profession is only for those who have a technological background. “Oftentimes, people think that the role of a tech professional only centers around technology, and this is not totally the case,” Fandrich says. While a strong understanding of technology is necessary, so are other skills, like problem solving. “One of the most important values you can bring to the table is being able to apply technology to solve business problems, shaping what’s possible for the business to achieve, and guiding and consulting in areas that affect technology,” he says. Another key strength of IT professionals: The ability to learn new skills and keep up with the continual advancements in technology and health care. “Every two to three years, there will be a new generation of technology,” he says. “What’s most important is that we apply and leverage what we know about tech, our business, customers and the market to continue to drive value.” The future of IT at Blue Cross is ensuring the company grows in step with the ever-changing world, while remaining true to its mission of serving Michigan residents. “Our number one job is to maximize our technological investments to protect member’s information and impact our company’s mission,” Fandrich says. To learn more about a career in Blue Cross IT, visit these blogs:

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Mariah Manuel

Jan 1, 2019 at 2:56am

A great message for Millenial Leaders, such as myself to hear! Skies the limit at BCBSM

Blues Perspectives

Dec 26, 2017 at 2:25pm

Hi, Anastasia. Please click ‘unsubscribe’ at the bottom of the email to be removed from the mailing list. Thank you, Taylar

Anastasia Mattias

Dec 25, 2017 at 9:31pm

Please unsubscribe me from these e-mails.

Thomas Catsburg

Dec 14, 2017 at 12:56am

We've hired a few former BCBS employees here at GM in IT in the last couple of years - and they've been very good people. We should consider what we could learn from each other in terms of cross-assignments. Go BCBS! Go GM!

MI Blues Perspectives is sponsored by Blue Cross Blue Shield of Michigan, a nonprofit, independent licensee of the Blue Cross Blue Shield Association