The Importance of Inclusion for our Members, Employees, Communities

Daniel J. Loepp

| 2 min read

Daniel J. Loepp is President and Chief Executive Officer of Blue Cross Blue Shield of Michigan. Mr. Loepp has directed sweeping initiatives and innovations that have led to a historic transformation of BCBSM and health care in Michigan. He played a major role in modernizing the state’s health care delivery system in a process that led to enactment of new laws that transformed BCBSM to become a nonprofit mutual insurance company in January 2014. Mr. Loepp has led BCBSM initiatives to improve health care quality and slow cost increases, saving nearly $1.5 billion through several programs that have garnered national attention and served as models implemented across the country. Under his leadership, Blue Cross Blue Shield of Michigan is helping to revitalize and strengthen Detroit, Grand Rapids and Lansing. In 2011 and 2012, Blue Cross moved 3,000 BCBSM employees into downtown Detroit and the company is one of the largest employers in the city’s Central Business District. In Lansing, BCBSM subsidiary AF Group transformed a long abandoned power plant into a national headquarters. Mr. Loepp has stood by a commitment that BCBSM should be a driving force for good in Michigan’s core cities. It is reflected in BCBSM’s workforce diversity and inclusion efforts, supplier partnerships and community initiatives. In his tenure, BCBSM has been named Corporation of the Year in Finance and Insurance Services nine times by the Michigan Minority Supplier Development Council. The company has also been named one of America’s Top Organizations for Multi-Cultural Business Opportunities by and ranked five consecutive years as one of the top 10 Regional Companies for diversity by DiversityInc magazine, including being ranked No. 1 for consecutive years in 2015 and 2016. Mr. Loepp was honored as a 2016 recipient of the Edward N. McNamara Goodfellow of the Year Award. He was selected as Michiganian of the Year by The Detroit News in 2013. Mr. Loepp joined Blue Cross in 2000. In 2011, 2012 and 2013, he served as board chair of the Blue Cross and Blue Shield Association (BCBSA), an organization that includes all 36 Blue Cross plans and provides health coverage to more than 106 million Americans.

Daniel J. Loepp with employees at an August Celebrate Diversity event.
Eighty years ago, Blue Cross was founded on the premise that everyone should have access to high-quality, affordable health care, and we have never wavered from that commitment. We strongly believe that one of the reasons we exist as a business is to deliver the best value in health care and support communities in ways that improve the health and well-being of everyone. One of the key ways we do that is through our broad strategy of inclusiveness. This week, our company concluded our annual month-long celebration of diversity and inclusion. During this time, employees are invited to enhance their awareness, understanding and respect for others through a number of experiences offered in addition to our regular schedule of programming throughout the year. And while this is an important time to reflect on our culture at Blue Cross Blue Shield of Michigan, inclusivity is a core belief we practice year-round to benefit our members, customers, employees and communities. We’ve always been committed to providing complete coverage for everyone -- from those with pre-existing conditions to our most vulnerable residents with Medicaid. We’re proud to offer Affordable Care Act plans in every Michigan county, even when others left the individual marketplace. We understand the importance of our similarities, differences and health disparities among our membership, and innovate with data to serve and inform our communities. We advocate for good health policy for everyone. Our efforts to be inclusive help us to better collaborate internally, and we start at the beginning with talent, recruitment and cultural competency. Our evolution to be more inclusive also recognizes different workstyles and ways of getting work done, including through our efforts to enable more flexible work opportunities. We know strategies that are built around inclusion improve our workplace environment and help attract and retain the best employees by valuing diverse thoughts and perspectives. By embracing our differences and similarities -- and increasing awareness of our many experiences -- we can create a sense of belonging for everyone in our workplace and effectively interact with people across cultures. I’m proud to lead a company that is striving to be more inclusive every day so that we can work better together to serve our members and communities here in Michigan and across the nation.

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