Addressing Burnout as Employees Return to the Office

07.30.2022 | 3 min read

Dr. Kristyn Gregory, D.O., is a medical director of behavioral health at Blue Cross Blue Shield of Michigan. Dr. Gregory received her medical degree from the Chicago School of Osteopathic Medicine. She then completed residency training in Adult Psychiatry at Henry Ford, and a fellowship in Child and Adolescent Psychiatry at Wayne State University. She is board-certified in Adult, Child and Adolescent Psychiatry. She has practiced in a variety of settings in the metro Detroit area including inpatient, residential, outpatient, school-based and juvenile justice programs.

A person walks next to another person in a wheelchair in an office

It is a scene that is happening with more frequency each week: Employees who for more than a year have been working remotely in the wake of the coronavirus pandemic are now returning to offices big and small across the state. Workers who learned to master Zoom meetings, video chats and more documents shared by email than likely anytime in their professional careers are now trying to get back into their 9-to-5 routine as they transition into a professional setting. While this may seem like an exciting or welcome change to some people, others may struggle with this switch to either a full-time return to the workplace or a hybrid schedule. As managers, it is important to be on the lookout for signs of burnout as employees return to the office.

How to identify employee burnout

While not a clinical medical diagnosis that’s handed down by a healthcare provider, work-related burnout is described as a feeling of stress and exhaustion. It’s linked to a person’s job that can have very real mental and physical side effects. Here are some of the health conditions that feelings of burnout can contribute to, according to the Mayo Clinic:

Insomnia
Heart disease
High blood pressure
Type 2 diabetes
Feelings of sadness
Irritability
Alcohol abuse
Substance abuse

Here are some signs an employee might be battling burnout:

They seem to lack energy
They are not consistently productive on the job
They find it hard to concentrate
They become noticeably impatient with co-workers or clients
They seem to be overly cynical or critical of others
They complain of having headaches, stomach problems or insomnia

How employers can help

While employers cannot ask their workers probing health questions, they can take actions to try to lessen the workload on employees they suspect might be struggling with stress. Here are some options:

If an employee appears to have trouble finding a work-life balance, managers can offer to scale back on the workload temporarily.
Employers should watch their messaging to ensure they are not suggesting people work longer hours than the regular workday.

How to find help

If an individual feels that they’re experiencing burnout at work, it’s important to take action to protect their mental health. Here are some ways to help reduce stress at home:

Try activities like yoga, meditation or tai chi to relax and reduce stress
Incorporate regular physical activity into daily routines
Establish a wind-down routine to prioritize sleep

At work, employees can try discussing their feelings of burnout with their supervisor to establish strategies or find solutions. Setting small, attainable goals while triaging work responsibilities can help to lessen the feeling of being overwhelmed. Ask for advice from coworkers, friends or family as well. Some employers may offer resources through an employee assistance program. Kristyn Gregory, D.O., is a medical director of behavioral health at Blue Cross Blue Shield of Michigan. More from MIBluesPerspectives:

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